Effective Date: January 25, 2026
Tri-State Builders & Remodeling (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information submitted through our website, forms, and communications.
Information We Collect
We may collect personal information when you:
- Complete a contact or inquiry form
- Request a quote or consultation
- Communicate with us by phone, email, or text message
- Interact with our website
Information collected may include:
- Name
- Email address
- Phone number
- Project details or inquiry information
- IP address and browser data (for analytics and security)
How We Use Your Information
Your information may be used to:
- Respond to inquiries and provide requested services
- Communicate regarding your project or consultation
- Send appointment confirmations and project updates
- Improve our website, services, and customer experience
- Comply with legal and regulatory requirements
We do not sell, rent, or share your personal information with third parties for marketing purposes.
SMS / Text Messaging Communications
By submitting your phone number through our website or other forms, you consent to receive text messages from Tri-State Builders & Remodeling related to:
- Project updates
- Appointment confirmations
- Responses to your inquiries
- Service-related communications
Message frequency may vary.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP or contact us directly.
Email Communications
If you provide your email address, we may contact you regarding your inquiry, project updates, or requested information. You may opt out of non-essential email communications at any time by following the unsubscribe instructions included in our emails.
Cookies & Analytics
Our website may use cookies and analytics tools to improve performance, monitor traffic, and enhance user experience. You can disable cookies through your browser settings if desired.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. While no online system is 100% secure, we strive to protect your information using industry-standard practices.
Third-Party Links
Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those external sites.
Your Rights & Choices
You may request to:
- Access the personal information we have on file
- Update or correct your information
- Request deletion of your information (subject to legal obligations)
To make a request, please contact us using the information below.
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Tri-State Builders & Remodeling
107 Marshall Cir #107
St. Augustine, FL 32086
Phone: 904-481-6004
Email: info@tristatebdr.com
Policy Update
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.